Refund policy

If your tub arrives damaged, opened, or wrong, email hi@standstrong.fit within 30 days of delivery with your order number and a photo. We send a new tub or refund you in full, your choice. You do not need to send anything back.

First tub promise: if your first tub is not right for you, for any reason, email hi@standstrong.fit within 30 days of delivery with a photo of the tub (the bottom, where the lot number is). We refund that first tub in full, and you keep it. Buy as many tubs as you like; the promise covers each customer's first tub, once. The refund also ends your subscription unless you ask us to keep it.

Subscriptions: skip, change or cancel anytime before your next renewal date from your account. If a renewal charged that you meant to cancel, email us within 7 days of the charge and before the box ships, and we refund it in full.

Refunds go back to your original payment method, usually within 5 to 10 business days.